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Frascati, Italy

IT Adoption Manager

Expires: ASAP


Job Overview

On behalf of the European Space Agency (ESA), we are looking for an IT Adoption Manager for their location in Frascati, Italy, to join their End-User Project and Evolution Section. The Section is the technical authority for the end uses’ digital workplace capabilities (collaboration tools, smart space and unified communication) across the Agency. Furthermore, the Section is maintaining a continuous watch on digital workplace technology and, in collaboration with the user communities, is establishing projects to develop and transfer to operation new digital workplace capabilities.

Please note, the successful candidate will be employed by ATG Europe and not by ESA. We encourage people with disabilities (candidates falling under categorie protette L.68/99) and from other diverse backgrounds to apply. We do not discriminate based on disability.

The successful candidate will be tasked with, but not limited to:

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Tasks & Responsibilities

  • Coordinating Communications and Digital Contents teams;
  • Designing and implementing both, internal and external communication campaigns;
  • Defining and acquiring communication materials in relation to both, shape and contents;
  • Developing and maintaining a Communication Plan by interacting with various stakeholders;
  • Creating and managing corporate events;
  • Coordinating with internal and external communication providers;
  • Maintaining and managing contents on various platforms (e.g. IT, Project and HR Learning portals);
  • Managing communication email accounts;
  • Identifying and assessing future and current training needs, including audience and methods;
  • Collaborating with Suppliers for training delivery, learning and communication materials creation;
  • Counselling project managers on adoption and change management initiatives;
  • Maintaining attendance of regular weekly meetings with the ESA staff responsible for the service;
  • Interfacing with the appropriate teams, within the service description or with external suppliers that relate to this service.


Master’s Degree in a relevant discipline and 2 years of relevant experience;
Familiarity with the following IT technologies: MS Office 365, OneDrive, Office Suite;
Excellent verbal and written communication skills in English;
Excellent ability to coordinate and work in a team;
Excellent effort estimation capabilities, even based on minimum expressed requirements;
Excellent organizational and planning skills;
Excellent communication skills;
Ability to engage people and clearly articulate messages containing both, technical and non-technical content with examples;
Ability to work in a high pressure, customer focused environment;
Work experience in the field of adoption and change management, knowledge about ESA’s environment, familiarity with managing sites in SharePoint Online and PROSCI certification are considered a strong asset.

Join the Brighest Minds is powered by ATG Europe

ATG Europe offers excellent working conditions and provides you with all the necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients.