System and Network Technician- ESA HQ Paris

  • System and Network Technician- ESA HQ Paris

    For one of our main customers ESA HQ, we are currently looking for a full time Network Technician to join our IT team in ESA Headquarters in Paris.

Job overview

The European Space Agency is ATGs biggest client. They are an international organisation with 22 member states with sites in the Netherlands, Germany, Spain, France, Italy, UK and Belgium. ESA is Europes gateway to Space!

For one of our main customers ESA HQ, we are currently looking for the ideal candidate with at least 1 year hands-on experience in IT/Networking, good knowledge of wired and wireless networking, knowledge of data-centre related activities, experience in Video Conference and analogue/digital Telephony.


Tasks & Responsibilities

  • 1. RTelephony (Alcatel-Lucent):;
  • Patching PBX (patching cables between PBX and patch panel);
  • Supporting analogue lines currently present at Site not passing through the PABX and ISDN lines;
  • On-site stock management- patch cords, connectors, PBX line;
  • Local dial DB update;
  • Ticket management;
  • Troubleshooting aimed to fix incidents/issues;
  • Add / Moves / Remove extensions and related cabling on PABX side;
  • Configuration of group / hunt group and chief/secretary phone setups;
  • Extension and Voice-Mail Configuration on PBX;
  • PABX cabling patching.;
  • 2. Videoconference (Polycom):;
  • Local Support for VC Endpoint Devices (Centrally managed);
  • Support for Back-End infrastructure activities that cannot be performed remotely;
  • Check physical connection (power network);
  • Physical Hard reboots;
  • Manage on-site Spare VC equipment and deployment;
  • Inventory Management limited to providing asset information to the central team;
  • 3.LAN (Cisco):;
  • Service Request activities related to LAN devices (installation. Move, replacement, decommission);
  • Patching between LAN devices;
  • Switches/Routers rack mounting and powering;
  • Support to Local surveys when required;
  • 4. Wireless LAN (Cisco):;
  • Move, Add, Change of ceiling-mounted Access Points.

Requirements

  • A Bachelors Degree in Information Technology or similar subject;
  • The ideal candidate shall have at least 1 year hands-on experience in IT/Networking, good knowledge of wired and wireless networking, knowledge of data-centre related activities, experience in video conference and analogue/digital telephony;
  • Minimum 1 year of professional experience in troubleshooting hardware and software issues on either Apple or Windows systems and on mobile platforms;
  • Experience with Cisco devices;
  • CCNA Certification is considered an Asset;
  • Proactive and customer-focused mind-set;
  • Fluent English and French.Candidates must be eligible to work in EU.

What do we offer

ATG Europe offers excellent working conditions and provides you with all the necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients.